Emergency Tips

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Fire and Smoke Damage

Do

• Limit movement in home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
• Blow or brush vacuum loose soot particles from upholstery, drapes and carpets.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator completely and prop doors open.
• Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with light coating of Vaseline or oil.
• Wash house plants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

Don't

• Attempt to wash any walls or painted surfaces without first contacting your RESTOREX Professional.
• Attempt to shampoo carpet or upholstered furniture without first consulting your RESTOREX Professional.
• Attempt to clean any electrical appliances, TV sets, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.
• Use any canned or packaged food or beverages that may have been stored close to fire, heat or water.
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged.
• Send garments to ordinary dry cleaner. Improper cleaning may set smoke odor.

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Vandalism Damage

Do

• Hose or wash egg damage from building exterior as soon as possible.
• Blot freshly spilled food from carpets and fabrics with a dampened cloth or sponge (but don't overwet). Scrape and blot (don't rub: it may damage fibers).
• Vacuum glass particles from carpets and upholstery.
• Save containers, which reveal the composition of spilled inks, cosmetics and paints.

Don't

• Attempt to remove ink, paint or cosmetic stains.
• Operate damaged lamps or appliances.
• Discard wood chips, broken pieces from furniture, porcelain or other art objects.

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Harmful Waste (Sewage, blood borne pathogens, etc. )

Do

• Stay out of affected areas.
• Call emergency service personnel if the situation is life threatening.
• Treat all bodily fluids as if they are contaminated.
• Turn off the HVAC system if there is sewage damage.

Don't

• Attempt cleanup of any kind.
• Touch or handle items that might be contaminated with bodily fluids.
• Eat, drink, smoke, apply cosmetics or handle contact lenses in affected areas.
• If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation.
  Consult your local health department or physician.

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Water Damage

Do

• Remove as much excess water as possible by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and table top items.
• Remove and prop wet upholstery and pillow cushions for even drying.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove Oriental rugs or other coloured rugs from wet wall to wall carpeting.
• Remove valuable paintings and art objects to a safe, dry place.
• Open and place luggage in sunlight to dry if possible.
• Gather loose items, toys, etc. from floors.

Don't

• Leave wet fabrics in place; dry as soon as possible. Hand furs and leather goods to dry separately at room temperature.
• Leave books, magazines or other coloured items on wet carpets or floors.
• Use your household vacuum to remove water.
• Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.